Booking Information
The Roundhouses
We strive to make your stay at The Roundhouses a wonderful and truly memorable experience.
Whether you’re looking for some much needed down time, want to visit some of Northumberland’s stunning attractions or fancy walking in the hills, there is something for everybody at The Roundhouses.
Please have a read of our information pages. If you have any extra questions, please don't hesitate to get in touch and we'd be more than happy to help.
We respect the fact that this is your holiday, and we would like to ensure that you get everything out of it that you desire.
Terms & Conditions
Here are our booking conditions, together with some useful information about your stay. Our full booking terms will be provided during the on-line booking process. Please contact us if you have any questions.
Bookings can be made on-line and are confirmed in writing within four working days. A 25% deposit is required at the time of booking.
Payments can be made securely on-line using a credit or debit card or we can provide details for a BACS payment. Payment of the balance is due six weeks before your arrival date. Bookings made within six weeks of the arrival date require full payment immediately.
Our most up to date cancellation policy and Terms & Conditions can be found during the booking process. If you would prefer to receive a copy via email please send us an email at hello@theroundhouses.co.uk
Our changeover days are Mondays, Wednesdays and Fridays. If you would like to arrive on a different day, please get in touch and we'll see if we can accommodate your request.
If you're celebrating a special occasion, please do let us know. You can purchase champagne and chocolates when you book.
Each Roundhouse has its own ensuite bathroom, kitchenette, mini Everhot warming stove and outdoor bath. There is parking onsite.
Arrival time is any time after 3.00pm. Your Roundhouse will be open and waiting for you so please show yourself in.
All stays are from 3.00pm on the day of arrival until 10.00am on the day of departure.
Please refer to our prices and availability pages for details of each Roundhouse.
The rents are fully inclusive of all leisure facilities, electricity, logs, linen, towels and VAT. We do however ask guests to bring their own towels for swimming.
We do not accept pets or children in any of our Roundhouses.
All of our properties have been non-smoking since 1 January 2008.
On the day of checkout, we request that the Roundhouse is left in a neat and tidy state with the bins emptied, and all dishes washed and put away. We reserve the right to charge an additional fee for Roundhouses left in an unsatisfactory manner.
The Roundhouses / A.P & A.M Moralee are a trading name of Hemmel House Lettings.
